Terms of service

Last updated: 24th of February, 2026

Overview

This website is operated by Calm System ("Company", "we", "us", or "our"). By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

These Terms comply with applicable European consumer protection laws, including the General Data Protection Regulation and the Consumer Rights Directive.

If you do not agree to these Terms, you may not use our website or services.

 

Online Store Terms

By agreeing to these Terms:

  • You confirm you are at least 18 years old or have parental consent

  • You will not use our products for illegal or unauthorized purposes

  • You will not transmit viruses or malicious code

We reserve the right to refuse service to anyone for lawful reasons.

Products & Pricing

All prices are listed in [Currency] and include VAT where applicable.

We reserve the right to:

  • Modify prices at any time

  • Discontinue products without notice

  • Limit quantities of any product

We make every effort to display product descriptions and images accurately. However, minor variations may occur.

Orders & Contract Formation

An order placed on our website constitutes an offer to purchase. The contract is only concluded once you receive an order confirmation email.

We reserve the right to cancel orders in cases of:

  • Pricing errors

  • Suspected fraud

  • Stock unavailability

If payment has already been made, a full refund will be issued.

Shipping & Delivery

Delivery times are estimates and not guaranteed.

We are not liable for delays caused by:

  • Customs clearance

  • Carrier disruptions

  • Force majeure events

Risk transfers to the customer upon delivery.

Right of Withdrawal (EU Customers)

If you are a consumer residing in the EU, you have the right to withdraw from your purchase within 14 days of receiving the goods, in accordance with the Consumer Rights Directive.

Please refer to our Refund & Return Policy for detailed instructions.

Warranty & Legal Guarantee

All products are covered by the statutory legal guarantee in accordance with EU consumer protection law.

If a product is defective, customers may be entitled to repair, replacement, or refund as provided by applicable law.

This does not affect your mandatory legal rights.

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the purchase price of the product

Nothing in these Terms limits liability where it cannot legally be excluded under EU law.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Calm System and may not be reproduced without written permission.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Governing Law

These Terms shall be governed by the laws of [Your Country of Registration], without prejudice to mandatory consumer protection laws applicable in the customer’s country of residence within the EU.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.